by J.M. Lacey | Feb 25, 2020 | Customer relationships
Not long ago, I had lunch with a friend at a local restaurant. I had visited this restaurant several months earlier and was disappointed that half the items listed on the menu were unavailable. I tried several times to order something, only to be told they were “out.”...
by J.M. Lacey | Feb 14, 2017 | Relationships
Not everyone is in a position to meet a prospect in person. And a face-to-face doesn’t guarantee we will secure that relationship. Meetings can backfire because of many factors, including our tone of voice, the way we look, the clammy handshake, our laid back or rigid...
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