by J.M. Lacey | Feb 25, 2020 | Customer relationships
Not long ago, I had lunch with a friend at a local restaurant. I had visited this restaurant several months earlier and was disappointed that half the items listed on the menu were unavailable. I tried several times to order something, only to be told they were “out.”...
by J.M. Lacey | Feb 10, 2020 | Internal communications
As the workplace continues to expand, so do the challenges for communicating with employees. Employees are demanding better communication with the multiple departments they interact with throughout the day, and even more empathetic and genuine communication with their...
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