by J.M. Lacey | May 8, 2024 | Communication tactics
What do you notice when you ask someone about something he is passionate about? Doesn’t he start off on this exciting path of a story, telling it from birth to present, with finite details and side stories? He’s intimately attuned to all the nuances of this thing that...
by J.M. Lacey | Apr 21, 2024 | Customer relationships
One of my go-to organizations for helping me find safe products and food is the Environmental Working Group (EWG). Instead of looking for the “Good Housekeeping Seal of Approval” that used to be the reigning symbol of product trust, I search for the EWG seal of...
by J.M. Lacey | Mar 13, 2023 | Relationships
Obtaining funding from donors is necessary for nonprofits. And donors, whether individual donors, family foundations, or corporate foundations, all want to see the nonprofit succeed. Getting a donor is a lot of work. Much effort is needed to win the trust of a donor,...
by J.M. Lacey | Nov 8, 2021 | Writing
Good communication strengthens retention Writing, in any business environment, is a necessity for all communications — both internal and external. The written word is used for memos, marketing, legal documents, policies and every signed document. Many companies...
by J.M. Lacey | Dec 2, 2020 | Podcasts
This year has impacted the level of trust within organizations and businesses, and among leaders, managers and teams to a great degree. Covid has brought a lot of issues to light that many businesses probably didn’t realize they had. Why is trust so important? How...
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