Internal Comms Talk Podcast
Internal Comms Talk, a new podcast with the purpose of improving relationships between leaders and employees by bringing the human element back into internal communication. It’s time to stop talking about internal communications challenges and start focusing on achieving results! For executives, leaders, human resources managers, and communications professionals.
Leaders are navigating rough waters and making tough decisions during this era of change. And when they lead a company that requires them to be engaging with people while social distancing is emphasized, their innovation and creativity are challenged. What are some tough decisions they have had to make? How has this affected their role as a leader? This week’s conversation is with Henry Rischitelli, president and CEO of Next Marketing, Inc, and co-founder of TourHealth.
The manufacturing industry has met with challenges since not everyone can work remotely. How has this industry addressed safety, health and well-being? What changes have they made in communicating with their employees? And how have they been able to engage their employees to keep operations moving forward? I talked with John Kramer, CEO and owner of Cambridge Air Solutions, and Meg Brown, vice president of human resources, about what they’ve been doing to keep employees safe and communicate effectively with them. (Justin’s chair video mentioned in podcast: https://youtu.be/MFLodFJukqA)
Organizations want the best communications methods to engage and inform employees and leaders. Internal company newsletters are a powerful, effective communications tool to motivate and educate employees. Consider your goals and objectives to make this piece a valuable asset to your communications. (Report: A simple, cost-effective tool to boost employee morale – and the 9 steps you can do to make it work and Article: Why companies should have an internal newsletter staff)
Communicating with employees during a crisis is imperative to earn their trust. Whether dealing with a global pandemic, economic downturns, or safety concerns, organizations should strive to unify their executives to communicate clearly with their employees. How can you produce a solid communication plan to allay employee fears? And why should you incorporate strategy days into the process? (Articles mentioned in episode: Negative communications: How they should be delivered and the effect on employees and “Crisis and emergency risk communication, Psychology of a crisis” from the CDC)
Asking why is critical to motivating ourselves and others. We have to be convinced that what we communicate is important in order to move others to take action. Here are several “whys” to ask to boost productivity.
Standardizing internal communication measurements has been a challenge. Internal communicators have to create their own standards and their approach to measure the effectiveness of communications. Our special guest, Sean Williams, Assistant Professor of Media and Communication at Bowling Green State University (https://bit.ly/2DMPidV), shares with us the importance of measuring internal communication. Delphi Study mentioned in podcast (http://bit.ly/Icmeasures)
As employees continue to learn how to manage their time and meet deadlines working from a remote office, executives and managers lead the way to keep employees engaged and help them avoid burnout. What are some best practices leaders are using to manage their team and keep up productivity? And what can employees do when working remotely? (See also: Five ways to maintain professional etiquette when video conferencing)
With a variety of people in the workplace, and the different roles they’re in, all of them are using distinct methods of communications. So how do you reach them all with crucial information? For one global company, getting back to the basics is what works for them. Our special guest, Sunny Yu, Senior Director of Global Communications & Corporate Social Responsibility for Alorica, Inc., joins us for this episode.
Remote work is a new avenue for many businesses. And a lot of them found themselves in the situation overnight where essentially their employees had to set up home offices rather quickly. These changes have been a shock to employees, to the organizations they work for, and to their supervisors and leaders. Among the many challenges that has surfaced in this new way of working, is micromanaging. This greatly affects productivity, innovation, and morale. We’re going to look at the negative effects of micromanaging, including its damage to trust. We’re going to talk about why micromanaging is unnecessary. And we’re going to explore ways that leaders can be more engaging with their employees and their teams without micromanaging.
Managing remote workers and the work has become a new challenge for many organizations. With little time to prepare for the sudden change in the work environment, business, operations and employee processes altered. As we move forward and companies review how they will operate both externally and internally, remote work will remain the norm for many. In today’s episode, we’re going to focus on managing the work with two types of employees: self-disciplined and disorganized. What can leaders and organizations do to manage the remote work with their remote workers? And why does micro-managing lead to burnout?