VISION
To enable organizations to think compassionately about how their purpose can bring positive change in a meaningful way to others.
MISSION
Creating connection through storytelling that authentically and ethically impacts the world.
PHILOSOPHY
To empower others to use their authentic, ethical voice to share their story with the world. We do this by adhering to standards of quality and conduct both for the clients and within J.M. Lacey Communications.
This is what the core values mean:
RESPECT
We dignify and show respect toward clients and each other. We treat one another with kindness and patience. We speak thoughtfully. We seek to speak positively to and about others. Harassment in any form is unacceptable.
ETHICAL
We do not take shortcuts that affect quality. We do not overcharge the client, nor cheat the client by missing deadlines, cheapening the work, or falsifying information. We are honest with the client and within the company. We do not lie, cheat, or steal from any person or from the company.
EMPATHY
We care about others, both with our clients and within the organization. We are patient with others, seek to listen and understand them. We adapt to different needs and circumstances.
QUALITY
We are committed to adhering to the highest standards of quality for the client and within the organization. Our training delivery reflects our meticulous behavior. We are careful that our communications, tools, and training materials are of the highest quality.
COMMITTED
We fulfill our promises to the clients. We finish what we start, on time, and in the way the client expects. We are committed to treating clients, employees and subcontractors with respect and dignity. We are committed to open and clear communication.
PROFESSIONALISM
How we work with, talk with, and treat clients, contractors, and employees. We do not view our work or people in a casual way. Our behavior, the way we dress, the way we treat colleagues and clients stands out and attracts business and other employees. J.M. Lacey Communications exudes sophistication and class.